Returns & Exchanges
At ALDO, we want you to be completely satisfied with your purchase, which is why we offer a 60-day return window for unworn items in their original packaging. Whether you prefer to return in-store or by mail, we make the process simple and hassle-free.
Check Eligibility
Ensure your items are in original condition, unworn, and have all tags attached within 60 days of the purchase date.
Start Your Return
Visit our online returns portal to enter your order number and zip code to generate a prepaid shipping label or find your nearest store.
Pack and Ship
Place the items back in their original box, attach the prepaid label, and drop the package off at any authorized shipping location.
Receive Your Refund
Once our warehouse inspects your return, a refund will be issued to your original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing